A small sticky icon that shows your overall customer rating. It can redirect website visitors to any page you want when clicked (ideally, to your testimonial page).

Consent checkbox

A checkbox that a reviewer needs to tick & give you their consent to share their feedback publickly.


A GDPR compliant contract that lets you document the agreement with a particular customer / client regarding your future use of their text and video testimonials.

External platforms / External rating services

Online review sites that Trust integrates with (Google, Facebook, ProvenExpert, Capterra, Product Hunt, Trustpilot, Yelp).

External reviews

Online reviews imported from external platforms.

External video

A video from social media or video sharing platform (Instagram, Facebook, Vimeo, YouTube) that you can show as a video testimonial.

Floating Stars

This is a small icon with your aggregate rating, located at the bottom right/left corner of a web page. It shows all your customer reviews and also filters them according to the source when clicked.

Form (standard, interactive or smart)

A dedicated landing page that allows people to share their text or video feedback about your business (no login required).


Any text instructions that you consider necessary for your reviewers. They are displayed as a part of the form (on the right side) and can be hidden.

Inline type of the form

One of 2 options to display the form on the website. It lets you display the form as a part of the website page (see the example here).

Live preview (of a testimonial)

You can add this option to the form so that a reviewer will see how their testimonial will look on your website.

Onpage form

The style of the form that displays the all sections of the form on one page (see the example here).

Popup type of the form

One of 2 options to display the form on the website. It looks like a button and opens a full form in a pop-up when clicked (see the example here).


These are eye-catching and dynamic pop-up notifications that catch website visitors’ attention.

Private Data

The customer data that you collect for your private needs (their email address, etc.).

Public Data

The customer data that you will be displayed along with their testimonial.

Question & answer series

Interactive forms by Trust let you collect a set of separated question and answers (question and answer series) that you can combine into 1 testimonial later on.

Rich Snippet

This tool gathers your overall customer rating and shares this data with Google and any other search engine so that it appears in the form of stars below your website URL.

Steps form

The style of the form that displays the all sections of the form step by step (see the example here).

Team members

People (e.g. employees) that you can invite to collaborate in your account and let them manage registered websites and customer feedback.

Testimonial avatar

A photo / image that will be displayed along with a testimonial.

Video message

A welcome video that is displayed right after a reviewer opens a form. You can upload or record it to personally say hello, thank customers and clients for their time.

Website code

A unique tracking code that you need to add to your website (similar to Facebook Pixel or Google Analytics Tracking Code) in order to display testimonials, ratings and forms there.


They display testimonials and external reviews as a part of your website page.

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