A workspace is a repository for all your testimonials, reviews, online forms, and widgets connected to a specific business.
β Please note that Groove only supports the following Trust's website elements:
Linking to testimonial request forms
π If you need any help, please contact us in the live chat or send an email to [email protected]! We'll gladly install Trust's website code to Gigrove or any other website builder / CMS for you.
1. Go to βSettings β Workspaces β Create Workspaceβ.
2. Give your workspace a name and add the full web address of your business website (e.g. https://abc.com) there.
3. You can import logos and colors from a given URL or add them manually.
4. This logo and color scheme will then be used in the creation of your online forms, eliminating the need for repeated configuration each time.
5. You can also set up auto transcription for all video testimonials that you receive and choose a default language for it.
6. Press βSaveβ.
7. Each workspace has a unique website code (similar to Facebook Pixel or Google Analytics Tracking Code) which you can find by pressing the βWebsite Codeβ button in front of it.
8. Click βCopy to Clipboardβ to copy the code. Later you will need to paste it to your Gigrove account.
Connecting your general shop page
1. Open the Gigrove dashboard, go to βShop settingsβ on the left menu bar, and press βJavaScript/Custom Codeβ.
2. Scroll up and paste your Trust website code here.
3. Now you can display Floating Stars and pop-ups on your /shop page.
You can also add a link to your testimonial request form in your βABOUTβ section (βShop settings β Store β About Page Informationβ).
Connecting your product page
1. Go to βMy itemsβ and press the βEditβ button next to the product page where you want Floating Stars or pop-ups to appear.
2. Scroll down to the βCustom HTMLβ section, paste your Trust website code here, and press the βSubmitβ button.
3. You can also add a link to the testimonial request form in the βShort Descriptionβ section to collect customer feedback about this particular product right from the page.
Next steps:
1. Add existing testimonials to Trust (as well as video reviews from YouTube, Facebook, Instagram or Vimeo)
2. Import your reviews from 7 external platforms (Facebook, Google, Trustpilot, ProvenExpert, Capterra, Product Hunt, Yelp)