You can treat a 'brand' in Trust as a business space where all your testimonials and reviews that belong to 1 business are stored.

In order to register a brand you need to add the full URL of your business website that is connected to this brand.

Each brand registered in Trust gets a unique website code.

You need to add the code to your business website(-s) (similar to Facebook Pixel or Google Analytics Tracking Code) in order to display testimonials, reviews, and forms there.

❗ Please note that Groove only supports the following Trust website elements:

πŸ‘‹ If you need any help, please contact us in the live chat or send an email to [email protected]! We'll gladly install Trust's website code to Gigrove or any other website builder / CMS for you.


1. Register your brand following β€œSettings β†’ Brands & Websites β†’ Register Brand” and add a full web address of your business website (e.g. https://abc.com) there.

If you have Off the Ground or Business plans, you’re able to add several brands to Trust and you’ll see them listed in the β€œBrands” tab.

2. Each brand has a unique website code (similar to Facebook Pixel or Google Analytics Tracking Code) which you can find pressing the β€œWebsite Code” button in front of it.

3. Click β€œCopy to Clipboard” to copy the code. Later you will need to paste it to your Gigrove account.

Connecting your general shop page

1. Open the Gigrove dashboard, go to β€œShop settings” on the left menu bar and press β€œJavaScript/Custom Code”.

2. Scroll up and paste your Trust website code here.

3. Now you can display Floating Stars and pop-ups on your /shop page.

You can also add a link to your testimonial request form in your β€œABOUT” section (β€œShop settings β†’ Store β†’ About Page Information”).

Connecting your product page

1. Go to β€œMy items” and press the β€œEdit” button next to the product page where you want Floating Stars or pop-ups to appear.

2. Scroll down till the β€œCustom HTML” section, paste your Trust website code here and press the β€œSubmit” button.

3. You can also add a link to the testimonial request form form in the β€œShort Description” section to collect customer feedback about this particular product right from the page.

Next steps:

1. Add existing testimonials to Trust (as well as video reviews from YouTube, Facebook, Instagram or Vimeo)

2. Import your reviews from 7 external platforms (Facebook, Google, Trustpilot, ProvenExpert, Capterra, Product Hunt, Yelp)

3. Set up a testimonial request form to collect new testimonials

4. Display testimonials and reviews on your website with trust-building website elements

5. Show your overall customer rating in Google search results

Learn more:

How to display the same testimonials / reviews / forms on different websites

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