A form is a dedicated landing page that allows people to share their text or video feedback about your business (no login required).

Standard and Interactive forms by Trust let you collect:

  • text and video testimonials (or both);

  • 5-star ratings;

  • existing video reviews from YouTube, Vimeo, Facebook and Instagram;

  • customer photos;

  • links to social media profiles and business websites;

  • customer consent (via checkboxes or online contracts);

  • more reviews on external sites (Google, Facebook, TrustPilot, etc).

πŸ’‘ Pro features

Forms have these 2 features to get higher response rates:

  • Video message – upload or record a short & sweet welcome video to personally say hello, thank customers and clients for their time.

  • Guidelines – add any instructions that you consider necessary for your reviewers. Plus, you can mention an incentive (🎁) that motivates them to fill in the form.


Trust offers 2 styles for Standard forms:

  • Onpage

  • Steps

As for the Interactive forms, they have only 1 style.

How to share forms:

Option 1. Add a form directly to the website page so that every website visitor can leave their feedback.

Inline type of the form

It displays the form as a part of the website page:

Popup type of the form

It looks like a button and opens a full form in a pop-up when clicked:

Option 2. Invite people via automated email sequence, social media, SMS, live chat – anywhere that you can share the form’s link.

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