Troubleshooting
Most common issues you may experience using Trust.
8 articles in this collection
Written by Nadiia Shevelieva
Written by Nadiia Shevelieva
I don't see testimonials on my website
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago
Duplicated testimonials on my website
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago
The widget is not responsive
What you should do if your testimonials aren't displaying properly in the widget.
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago
The form is not responsive
What you should do if your form is not displayed properly on the website page.
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago
I don't see my Google, Facebook, Trustpilot, ProvenExpert, Capterra, or Product Hunt reviews in the 'External reviews' section
What you should do if your external reviews don't appear.
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago
I have problems with importing Facebook reviews
I see no Facebook reviews in the 'External reviews' section.
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago
Images in Facebook reviews are not visible
They show a broken image instead.
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago
No access to camera or micro granted
Troubleshooting Trust's access to your camera & microphone.
Written by Nadiia Shevelieva
Updated over a week ago
Updated over a week ago