A workspace is a repository for all your testimonials, reviews, online forms, and widgets connected to a specific business.
👋 If you need any help, please contact us in the live chat or send an email to [email protected]! We'll gladly install Trust's website code to Lightspeed or any other website builder / CMS for you.
1. Go to “Your Name → Manage Workspaces → Create Workspace”.
2. Give your workspace a name and add the full web address of your business website (e.g. https://abc.com) there.
3. You can import logos and colors from a given URL or add them manually.
4. This logo and color scheme will then be used in the creation of your online forms, eliminating the need for repeated configuration each time.
5. You can also set up an auto transcription for all video testimonials that you receive, auto-publishing videos after they get rendered, and choose a default language for transcription.
6. Press “Create workspace”.
7. Each workspace has a unique website code (similar to Facebook Pixel or Google Analytics Tracking Code) which you can find by pressing the “Website Code” button in front of it.
You need to add this code to your website to connect it with Trust.
8. Click “Copy to Clipboard” to copy the code. Later you will need to paste it to your Lightspeed account.
9. Open the Lightspeed dashboard, go to “Settings” on the left menu bar, and choose “Web extras”.
10. In the “Custom head code” section, select “Add code”.
11. Paste your Trust website code here.
❗️Please remove <!-- Trust Snippet --><script id="trust-tracking"> from beginning and </script><!-- End Trust --> from the end of the copied Trust code.
For example, here's the full Trust code:
<!-- Trust Snippet --><script id="trust-tracking">(function(w, d, n, u, k, t, f) { t = d.createElement(n); f = d.getElementsByTagName(n)[0]; t.async = 1; t.src = u; f.parentNode.insertBefore(t, f); w[k] = w[k] || {}; w[k]['customerId'] = '4ef84d47-9420-42ee-9422-6c6d45bccc92'; w[k]['typeId'] = 'b8983573-0a1a-4c18-a4c1-93ea0b20b800';})(window, document, 'script', 'https://cdn.usetrust.app/trust.min.js', '__TRUST__');</script><!-- End Trust -->
And here's what you need to add to your custom head code section:
(function(w, d, n, u, k, t, f) { t = d.createElement(n); f = d.getElementsByTagName(n)[0]; t.async = 1; t.src = u; f.parentNode.insertBefore(t, f); w[k] = w[k] || {}; w[k]['customerId'] = '4ef84d47-9420-42ee-9422-6c6d45bccc92'; w[k]['typeId'] = 'b8983573-0a1a-4c18-a4c1-93ea0b20b800';})(window, document, 'script', 'https://cdn.usetrust.app/trust.min.js', '__TRUST__');
12. Don't forget to save!
Next steps:
1. Add existing testimonials to Trust (as well as video reviews from YouTube, Facebook, Instagram or Vimeo)
2. Import your reviews from 7 external platforms (Facebook, Google, Trustpilot, ProvenExpert, Capterra, Product Hunt, Yelp)