If you have trouble creating a video using the Trust's built-in video recorder, you need to check your browser settings (camera &amp; microphone permissions) and make sure that the Trust app has access to them: <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">instructions for Google <a href="https://support.google.com/chrome/answer/2693767?hl=en&amp;co=GENIE.Platform%3DDesktop" target="_blank" rel="nofollow noopener noreferrer" class="PlaygroundEditorTheme__link">Chrome</a></li><li value="2" class="PlaygroundEditorTheme__listItem">instructions for Mozilla <a href="https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions" target="_blank" rel="nofollow noopener noreferrer" class="PlaygroundEditorTheme__link">Firefox</a></li><li value="3" class="PlaygroundEditorTheme__listItem">instructions for <a href="https://support.apple.com/guide/safari/websites-ibrwe2159f50/mac" target="_blank" rel="nofollow noopener noreferrer" class="PlaygroundEditorTheme__link">Safari</a></li><li value="4" class="PlaygroundEditorTheme__listItem">instructions for <a href="https://help.opera.com/en/opera36/set-web-preferences/" target="_blank" rel="nofollow noopener noreferrer" class="PlaygroundEditorTheme__link">Opera</a></li><li value="5" class="PlaygroundEditorTheme__listItem">instructions for <a href="https://support.microsoft.com/en-us/windows/windows-camera-microphone-and-privacy-a83257bc-e990-d54a-d212-b5e41beba857" target="_blank" rel="nofollow noopener noreferrer" class="PlaygroundEditorTheme__link">Microsoft Edge</a></li></ul> <img src="https://downloads.intercomcdn.com/i/o/567777785/e65d49997043db2e6e708a4a/image.png" alt="" width="inherit" height="inherit"> 👋 If you still experience issues with the camera &amp; microphone, please contact us in the live chat or send an email to <a href="mailto:support@usetrust.email" target="_blank" rel="nofollow noopener noreferrer" class="PlaygroundEditorTheme__link">support@usetrust.email</a>!

Troubleshooting Trust's access to your camera & microphone.

If you have trouble creating a video using the Trust's built-in video recorder, you need to check your browser settings (****camera & microphone permissions****) and make sure that the Trust app has access to them:

* instructions for Google[Chrome](https://support.google.com/chrome/answer/2693767?hl=en&co=GENIE.Platform%3DDesktop)
* instructions for Mozilla[Firefox](https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions)
* instructions for[Safari](https://support.apple.com/guide/safari/websites-ibrwe2159f50/mac)
* instructions for[Opera](https://help.opera.com/en/opera36/set-web-preferences/)
* instructions for[Microsoft Edge](https://support.microsoft.com/en-us/windows/windows-camera-microphone-and-privacy-a83257bc-e990-d54a-d212-b5e41beba857)

![](https://downloads.intercomcdn.com/i/o/567777785/e65d49997043db2e6e708a4a/image.png)

👋 If you still experience issues with the camera & microphone, please contact us in the live chat or send an email to[support@usetrust.email](mailto:support@usetrust.email)!

No access to camera or micro granted

Most common issues you may experience using Trust.

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