What are Forms?
A form is a dedicated landing page that allows people to share their text or video feedback about your business (no login required). |
Smart and Interactive forms by Trust let you collect:
- text and video testimonials (or both);
- 5-star ratings;
- existing video reviews from YouTube, Vimeo, Facebook and Instagram;
- customer photos;
- links to social media profiles and business websites;
- customer consent (via checkboxes or online contracts);
- More reviews are needed on external sites (Google, Facebook, TrustPilot, etc.).
💡 Pro features
Forms have these 3 features to get higher response rates:
- Video message – upload or record a short & sweet welcome video to personally say hello and thank customers and clients for their time.
- Guidelines – add any instructions that you consider necessary for your reviewers. Plus, you can mention an incentive (🎁) that motivates them to fill in the form.
- AI testimonial generator – our built-in AI writes an authentic testimonial text based on keywords that your customer has in mind about your product or service.
Interactive forms also help you create engaging video surveys and text question-and-answer pairs that you can combine into one testimonial.
Style
Smart forms offer a single style and have a basic form that can be easily customized. This type of form also allows reviewers to record themselves as they leave you a review.
Click here to view an example of Smart form
Interactive forms offer curated and predefined templates or allow you to build the form from scratch. This type of form also includes a guided Q&A — allowing reviewers to record themselves while answering your questions throughout the review.
Click here to view an example of Interactive form
Learn:
- How to create a Smart form?
- How to create an Interactive form?
- How to share a testimonial request form?
If you have further questions about Forms, please contact us in the live chat or email support@usetrust.email!