FAQ
Common questions from our community & our answers.
Articles in this collection
- How can I collect more reviews on Facebook, Google or other site with Trust?
Now Trust doesn't offer a direct way to send reviewers to external review platforms.However, you can ask people to share their text feedback on platforms that matter by showing the 'Review us on' buttons on the 'Thank You' page of your testimonial re
- Can I post testimonials to social networks?
I want to share testimonials on Facebook, Instagram, Twitter, Linkedin, or any other social media channel.
- Can I display the same data on different websites?
I want to show the same testimonials / reviews / forms on multiple domains.
- What should happen when I add the Trust website code to my business website?
I don't understand the role of the Trust website code.
- How can I change a picture / photo / image in the testimonial?
I don't like the default testimonial avatar / I need to change it from the male silhouette to female / I want to show the video preview.
- How can I change the default webcam?
What to do if your computer has several webcams.
- How can I set the video autoplay with sound for video testimonials?
Unfortunately, the sound is always controlled by the browser. If you need to turn on the video testimonial's sound manually, that means the browser disabled the autoplay due to some circumstances.We are going to add a button in the future with a text
- How can I show the video preview as a testimonial avatar?
I want to display the first frame of the video or selected snapshot instead of the default image in testimonials.
- How can I change the website's URL?
I need to change the business website's address.