Smart Forms Multiple Questions & AI Support

Make Feedback Feel Like a Conversation: Smart Forms with Multiple Questions & AI Help

Collecting great testimonials shouldn’t feel like filling out a boring form. That’s why our Smart Forms are designed to create an enjoyable, guided experience that helps your customers share their stories with ease.

Instead of leaving users staring at a blank box thinking:
“What should I write?”
“What does a good testimonial even look like?”
—we guide them step-by-step with thoughtful, customizable questions.

And it gets even better: with AI Help, users don’t need to be great writers—or even fluent in the language. They can simply enter keywords that describe their experience, and our AI will generate a beautifully worded testimonial tailored to your business.

This feature is especially helpful for clients who may have writer’s block or language barriers. The AI takes care of the wording, while your customers focus on what really matters: the message.

How AI Support & Multiple Questions Work

With these features enabled, your Smart Form will:

  • Present multiple questions that guide your customers one step at a time.

  • Combine all their answers into a single, well-structured testimonial.

  • Offer an optional AI-powered writing assistant that turns keywords into meaningful, professional testimonials.

You can see how it works in action in this video:

How to Enable Multiple Questions & AI Help

Follow these simple steps to activate the features:

  1. Create a new Smart Form or edit an existing one:

  2. Go to the “Testimonial” tab.

    • Select either “Text” or “Both” for the testimonial type.

    • Click the “Edit” button in the “Text Testimonial” section.

  3. Enable the following options:

    • Enable multiple questions

    • Enable AI Help

  4. Configure AI Help settings:

    • Select your preferred Language, Business Type, and enter your Business Description and Business Name.

    • Optionally, customize the labels for the AI buttons (e.g., Generate, Cancel, Discard).

  5. Go to the “Questions” tab and add multiple questions to guide the testimonial flow.

  6. Hit “Save Form” to apply your changes.

That’s it! With Smart Forms and AI Help, collecting testimonials becomes easy, natural, and even enjoyable—for you and your clients.

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